1. Overview
weekph ("weekph," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "your," or "player") of the weekph online gaming platform, accessible at weekph.app (the "Platform").
This Privacy Policy describes how weekph collects, processes, stores, and protects your personal data in connection with your use of the Platform. It also explains your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
By registering a weekph account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to close your account.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy.
2. Personal Data We Collect
weekph collects the following categories of personal data:
- Identity Data: Full legal name, date of birth, gender, nationality, and government-issued ID details (e.g., Philippine passport, SSS, UMID, driver's licence, PhilSys ID) collected during account registration and KYC verification.
- Contact Data: Email address, mobile number, and residential address in the Philippines.
- Account Data: Username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
- Financial Data: GCash or Maya account details, bank account information (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), debit card details, transaction history, deposit and withdrawal records. weekph does not store full card numbers — only masked references.
- Gaming Data: Game history, bet amounts, win/loss records, session durations, and bonus usage.
- Technical Data: IP address, device type, browser type and version, operating system, time zone, and cookies or similar tracking data.
- Communications Data: Records of your correspondence with weekph customer support, including live chat transcripts and email exchanges.
- Verification Data: Copies of identity documents and selfies submitted for KYC purposes.
weekph does not collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations.
3. How We Collect Your Data
weekph collects personal data through the following means:
- Direct Interactions: Data you provide when registering a weekph account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
- Automated Technologies: Technical data collected automatically when you access the Platform, including via cookies, web beacons, server logs, and similar tracking technologies.
- Third-Party Sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering (AML) screening services; payment data from GCash, Maya, and banking partners.
- Publicly Available Sources: Publicly available information used to verify your identity or comply with regulatory obligations, such as government databases.
4. How We Use Your Personal Data
weekph uses your personal data for the following purposes:
- To create and manage your weekph account and verify your identity.
- To process deposits, withdrawals, and other financial transactions.
- To provide access to games and Platform features.
- To comply with our legal and regulatory obligations, including anti-money laundering (AML) requirements, PAGCOR reporting obligations, and the Philippine Data Privacy Act.
- To enforce our Terms & Conditions and detect, investigate, and prevent fraud, cheating, and other prohibited conduct.
- To administer bonuses, promotions, and loyalty programs.
- To provide customer support and respond to your inquiries.
- To send you service-related communications, including account notifications, security alerts, and policy updates.
- To send you marketing communications about weekph promotions and offers, where you have provided consent or where permitted by applicable law. You may opt out at any time.
- To monitor and enforce responsible gaming obligations, including age verification and self-exclusion management.
- To improve the Platform, analyze usage patterns, and develop new features.
5. Legal Basis for Processing
weekph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
- Contractual Necessity: Processing necessary to perform our contract with you — i.e., to operate your weekph account and provide gaming services.
- Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting.
- Legitimate Interests: Processing necessary for weekph's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
- Consent: Processing based on your explicit consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6. Data Sharing & Disclosure
weekph does not sell your personal data. We may share your data with the following categories of recipients only to the extent necessary:
- Payment Processors: GCash, Maya, and banking partners to process your deposits and withdrawals.
- KYC & AML Providers: Identity verification and anti-money laundering screening service providers engaged to fulfill our regulatory obligations.
- Game Providers: Third-party game software providers who supply games available on the weekph Platform. These providers may receive anonymized or pseudonymized gaming data.
- IT & Security Providers: Cloud hosting, cybersecurity, and technical infrastructure providers who process data on our behalf under strict data processing agreements.
- Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or court order.
- Professional Advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations.
All third-party service providers engaged by weekph are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using it for any purpose other than providing services to weekph.
7. Data Retention
weekph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
- Active Accounts: Personal data is retained for the duration of your weekph account and for a period of at least five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
- KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, as required by Philippine AML regulations.
- Transaction Records: Financial transaction records are retained for a minimum of five (5) years.
- Marketing Data: Data processed on the basis of consent for marketing purposes is retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.
When personal data is no longer required, weekph will securely delete or anonymize it in accordance with our data retention schedule.
8. Data Security
weekph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the weekph Platform.
- Encrypted storage of sensitive data, including passwords (hashed and salted) and financial information.
- Two-factor authentication (2FA) via OTP for weekph login and sensitive account actions.
- Role-based access controls limiting employee access to personal data on a need-to-know basis.
- Regular security audits, penetration testing, and vulnerability assessments.
- Incident response procedures to detect, report, and address personal data breaches in accordance with NPC notification requirements.
While weekph takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your weekph login credentials and for notifying us immediately if you suspect unauthorized access to your account.
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. Cookies & Tracking Technologies
weekph uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies are used:
- Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that maintain your weekph login state and security cookies that prevent cross-site request forgery. These cannot be disabled.
- Functional Cookies: Remember your preferences such as language settings, responsible gaming limits, and display options to personalize your experience.
- Analytics Cookies: Collect anonymized data about how players use the Platform — which pages are visited most, session durations, and navigation paths — to help us improve weekph services.
- Marketing Cookies: Used to deliver relevant weekph promotions and measure the effectiveness of our campaigns. These are only set with your consent.
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair Platform functionality, including your ability to maintain a weekph login session.
10. Your Data Privacy Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by weekph:
- Right to Be Informed: The right to know what personal data weekph collects and how it is processed — which this Privacy Policy fulfills.
- Right of Access: The right to request a copy of the personal data weekph holds about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Data Portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe weekph has violated your data privacy rights.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with NPC guidelines.
11. Minors & Age Verification
weekph is strictly an adult platform. In accordance with Philippine law and PAGCOR regulations, the minimum age to register and use weekph is 21 years old. weekph does not knowingly collect personal data from individuals under the age of 21.
All players are required to complete age verification during the KYC process. If weekph discovers that a player under the age of 21 has registered an account, we will immediately suspend the account, void any transactions, and securely delete the minor's personal data in accordance with applicable law.
If you believe a minor has registered a weekph account, please notify us immediately at [email protected].
12. Changes to This Privacy Policy
weekph reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the weekph Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how weekph protects your personal data.